ALL Terms and Conditions are subject to change without notice

Orders from Fraternal organizations already having an account will only be accepted from the Secretary Or Master. We must be notified in writing if someone other than these officers have permission to purchase in the name of the Lodge. Individuals placing an order can pay by CREDIT CARD using the Add to Cart feature. We accept: VISA, MASTERCARD and DISCOVER. Sorry, NO PERSONAL CHECKS.

We have provided an ORDER FORM ( which can be filled out and faxed to (704) 983-8723. When using this form please provide a contact phone number or email address so that the order can be confirmed.

Terms to recognized Masonic organizations who have established credit with us are: NET 10 Days following monthly sated meeting or NET 30 DAYS. Past due accounts will be charged a 1-1/2% percent per month late charge (18% annually).

NO RETURNS or CREDIT will be allowed on custom or personalized items made to customer specifications.
NO CANCELLATIONS will be allowed on custom or personalized items where work has already begun. Some custom and personalized items may require a deposit to be paid before work can begin. Every effort will be made to correct any defects in material or workmanship should they occur.
Please allow extra time on custom or personalized items.

**ALL CLAIMS MUST BE MADE WITHIN 30 DAYS OF SHIPPING** If you are not satisfied with any stock item, you may return it within 30 DAYS from the date you received the item(s). Please return the merchandise and original packaging, include a letter or note indicating the invoice number, invoice date, reason for return and a daytime phone number. Credit/refunds will be issued LESS the original Shipping/Handling charge. ALL ITEMS BEING RETURNED MUST BE SHIPPED PREPAID. NO CREDIT/REFUND WILL BE ISSUED FOR RETURN SHIPPING. We regret we cannot allow returns or offer refunds on custom or personalized items. Stock items being returned after 30 DAYS are subject to a 15% restocking charge. ALL RETURNS ARE SUBJECT TO OUR INSPECTION.

Most orders are shipped via UPS (United Parcel Service) within the continental U.S., Alaska and Hawaii.
We cannot ship UPS to a P.O. Box, APO, FPO.
All shipments are F. O. B. Albemarle, North Carolina and are plus freight.
All shipments made within North Carolina will be charged sales tax.
Any item(s) damaged in shipping must be signed for as DAMAGED. This helps protect you! A freight claim must also be filed with the shipping company.

We endeavor to maintain our prices for a period of one year, however, due to conditions beyond our control, prices are subject to change without notice. If there is a price increase of 10% or more, you will be notified before your order is started. We are not responsible for delays due to material shortages, work stoppages, strikes by suppliers or any other causes beyond our control.


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